How we work
Simple to start. Clear every month.
No jargon, no long sales process and no surprises. Here's exactly what working with us looks like.
Getting started
Our 4-step approach: Audit, Plan, Deliver, Report
- 1
1. Audit
We review your Google profile, website, reviews, social pages, ads and competitors, and talk through your business and customers.
- 2
2. Plan
A short written plan of what's worth doing and what isn't, with a clear monthly price. No obligation.
- 3
3. Deliver
We fix the foundations, then manage your content, profiles and campaigns every month, with you approving what matters.
- 4
4. Report
A plain-English report every month: what went out, what it achieved and what we'll adjust next.
Every month
What you can expect from us
Your voice
Everything we write is based on what you do, where you work and how you sound.
Planned content
Each month's posts are planned in advance and spread sensibly, rather than posted in bursts.
You see it first
You can check posts before they're published and ask for changes.
Tracked results
Calls, enquiries and bookings tracked wherever possible, not just likes.
Monthly report
What went out, what happened and what we'll adjust next, in plain English.
Your accounts
Everything stays in your name. We work in your accounts as managers.
FAQs
Questions about working with us
How long does it take to get started?
Once you're happy with the recommendation, set-up usually takes a week or two, depending on access to your accounts and how much needs fixing.
How involved do I need to be?
As much or as little as you like. At minimum: a short initial conversation, access to your accounts, and photos when you have them.
Can I change what's included?
Yes. As your business changes, so can the plan. We'll talk it through and confirm any change in writing.
Let's talk about your marketing.
Tell us about your business and what you'd like more of. We'll recommend what's worth doing, honestly, and give you a clear price.