FAQs
Frequently asked questions.
Straight answers to the questions we hear most. If yours isn't here, just ask.
Working with us
What is Digital Marketing NI?
Digital Marketing NI is Northern Ireland's dedicated digital marketing agency, based in Belfast. Our team has over 10 years' experience and manages social media, Google Business Profile, local SEO, Google Ads, Facebook and Instagram ads, content and email for businesses across Northern Ireland.
How experienced is your team?
Our team has over 10 years' experience in digital marketing, with backgrounds across Europe and beyond. We bring that international experience to campaigns for businesses here in Northern Ireland.
Which areas do you cover?
All of Northern Ireland, from Belfast, Lisburn and Newry to Derry~Londonderry, Enniskillen and the Causeway Coast. We also help businesses reach customers across the border.
Do you work with small businesses?
Yes. Most of our work is with small and medium-sized businesses, including sole traders. We recommend what's proportionate for your size and budget.
Do I need to meet you in person?
No. Most of the work happens by phone, video call and email, but we're happy to meet when it helps.
How quickly will you reply to an enquiry?
We normally reply within one working day.
Prices and plans
How much do your services cost?
It depends on what you need: which channels, how much content, and how competitive your market is. After a short conversation, we'll recommend a plan and give you a clear monthly price in writing before anything starts. Our guide to digital marketing costs explains what drives the price.
Is advertising spend included?
No. Ad spend for Google, Facebook and Instagram is paid directly to those platforms from your own account. Our management fee is separate, so you can see exactly what's spent.
Will I own my accounts?
Yes. Your Google Business Profile, ad accounts and social pages stay in your name. We work in them as managers.
Results
Can you guarantee first place on Google?
No, and be wary of anyone who does. Google decides rankings, and they vary by searcher and location. We focus on what genuinely helps, and show you clearly what changes each month.
How long before I see results?
It depends on the service. Google Ads can bring enquiries within days of launching. Fixing a Google Business Profile often helps within weeks. SEO and social media build over months.
How will I know it's working?
We agree at the start what success means for you, such as calls, enquiries or bookings, and report on it every month in plain English.
Practical
What do you need from me?
A short conversation about your business, access to your existing accounts, and photos of your work when you have them. We handle the rest.
Do you build websites?
We focus on marketing rather than building websites. If your website is holding your marketing back, we'll tell you, and often small fixes are enough.
Who checks the posts?
A person checks every post and piece of content before it goes out, and facts about your business only come from you.
Let's talk about your marketing.
Tell us about your business and what you'd like more of. We'll recommend what's worth doing, honestly, and give you a clear price.